FAQs

Which parts of the body can HotShot Massage be used for?

HotShot Massage is a multi-function massage pillow that can be used for various parts of the body such as neck, shoulder, waist, abdomen, thigh, calf, and foot. 

How is HotShot Massage powered?

HotShot Massage uses a standard AC adapter with the U.S. plug type to power it. The cord is 2 meters long, allowing more freedom of use!

Is HotShot Massage easy to use?

Yes, HotShot Massage is user friendly! The massager comes with a one-touch power ON/OFF feature, in addition to other features that can be adjusted with the press of independent buttons.

How much does HotShot Massage weigh?

HotShot Massage weighs 2.86 lbs (1.3 kgs), including the AC adapter, which makes it extremely portable!

Does HotShot Massage have a heating function?

Yes. HotShot Massage comes with a built-in soothing infrared heating functionality that relaxes you throughout the massage session.

Is HotShot Massage comfortable to use?

Yes. HotShot Massage has a curvy wave design that provides an excellent support to your cervical spine during the massage. Moreover, the curvy wave design allows you to massage various parts of the body comfortably.  

Does HotShot Massage have an adjustable massage intensity function?

Yes. HotShot Massage has 3 levels of adjustable massage intensity.  

What is the recommended use duration?

Recommended use duration for a particular part of the body is approx. 15 minutes. 

Does HotShot Massage offer refund?

Yes. HotShot Massage is a premium massager, and we offer a 60-day money-back guarantee. Read our Refund Policy to know more.

How long will it take for my order to arrive?

HotShot Massage usually ships within 4-7 business days (for orders within the U.S.) depending on the delivery location. If you didn't get your massager within 10 business days, please contact us at support@hotshotmassage.com.

Does HotShot Massage ship internationally?

Yes. we offer international shipping, but currently, due to the Covid-19 pandemic, international shipping may take longer than usual. Moreover, international shipping time depends on various factors, such as the distance of your country and your country's customs process. Custom clearance is outside of the control of HotShot Massage. On average, you can expect the product to be delivered within 15 business days. If it's been more than 30 business days, please contact us at support@hotshotmassage.com

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